-->
This article provides instructions for connecting Microsoft Cloud App Security to your existing Cisco Webex account using the connector APIs. This connection gives you visibility into and control over Webex users, activities, and files. For information about how Cloud App Security protects Cisco Webex Teams, see Protect Cisco Webex Teams.
Prerequisites
Cisco Webex Control Hub Analytics provides usage trends and valuable insights that can be used to help with strategies to promote and optimize adoption across teams. Cisco Webex Control Hub Analytics uses Host and Usage information to provide. Deliver fast customer service and support. Provide real-time support and customer service anywhere in the world. Cisco Webex Support helps you decrease costs while increasing your support team's productivity. Address employee and customer questions, perform fast fixes, access remote computers, and upgrade software – all through the cloud.
We suggest that you create a dedicated service account for the connection. This enables you to see that governance actions performed in Webex as being performed from this account, such as delete messages sent in Webex. Otherwise, the name of the admin who connected Cloud App Security to Webex will appear as the user who performed the actions.
You must have Full Administrator and Compliance Officer roles in Webex (under Roles and Security > Administrator Roles).
How to connect Webex to Cloud App Security
Cisco Webex Teams Help Desk
In the Cloud App Security console, click Investigate and then Connected apps.
In the App connectors page, click the plus button followed by Cisco Webex.
In the pop-up, enter the instance name of this connector.
Click Connect Cisco Webex. The Webex sign in page opens. Enter your credentials to allow Cloud App Security access to your team's Webex instance.
Webex asks you if you want to allow Cloud App Security access to your team information, activity log, and perform activities as a team member. To proceed, click Allow.
Back in the Cloud App Security console, you should receive a message that Webex was successfully connected.
Make sure the connection succeeded by clicking Test API. Toad for oracle 2018 license key and site message.
Testing may take a couple of minutes. Dc unlocker zte icera unlocker. After you receive a success notice, click Close.
After connecting Webex, you'll receive events for 7 days prior to connection. Cloud App Security scans events over the past three months. To increase this, you must have a Cisco Webex pro license and open a ticket with Cloud App Security support.
If you have any problems connecting the app, see Troubleshooting App Connectors.
Cisco Webex Teams Help Number
Next steps
If you run into any problems, we're here to help. To get assistance or support for your product issue, please open a support ticket.
Known Issues for Hybrid Data Security
Webex Teams Support
If you shut down your Hybrid Data Security cluster (by deleting it in Cisco Webex Control Hub or by shutting down all nodes), lose your configuration ISO file, or lose access to the keystore database, your Cisco Webex users can no longer use spaces under their People list that were created with keys from your KMS. Kuch na kaho serial. This applies to both trial and production deployments. We do not currently have a workaround or fix for this issue and urge you not to shut down your HDS services once they are handling active user accounts.
A client which has an existing ECDH connection to a KMS maintains that connection for a period of time (likely one hour). When a user becomes a member of a Hybrid Data Security trial, the user's client continues to use the existing ECDH connection until it times out. Alternatively, the user can sign out and back in to the Cisco Webex app to update the location that the app contacts for encryption keys.
The same behavior occurs when you move a trial to production for the organization. All non-trial users with existing ECDH connections to the previous data security services will continue to use those services until the ECDH connection is renegotiated (through timeout or by signing out and back in).