Here is a demo of Webex Calling app for Microsoft Teams. In this video I have covered 1. Installing Webex Calling app for Teams 2. Answering Inbound Calls &. Microsoft offers Teams with Phone System, a Private Branch Exchange (PBX) solution for businesses with Microsoft 365 for an integrated cloud solution. Cisco takes a different approach to fit every type of customer requirement: on-premises or one-tenant platforms hosted by a partner, and Webex calling for small and midsize organizations. For Microsoft Teams Rooms systems there will come and update that will allow you to join Cisco Webex and Zoom meetings from these devices, but it will not use the Teams software builtin to the device, it will instead use the Webex and Zoom web applications. The Microsoft Calling Plan provides the PSTN services within Teams should you wish to source these services directly from Microsoft. Cisco WebEx Teams leverages Jabber and Cisco’s Unified Communications Manager and Hosted Collaboration Suite platforms.
What You’ll Find in This Demo
The guide for this preconfigured demo includes two independent Cisco Calling and Meeting Integration demos: Microsoft Teams and Slack.
What’s New
The Microsoft Teams integration section has a new scenario: Cloud Video Interop (CVI) and WebRTC.
Overview
Microsoft Teams
Users demand interoperability with calendaring, ECM, workflow, telephony, meetings, video, devices, and more. Cisco meets this demand with client-based integration with Microsoft Teams.
The simple-to-deploy client/plug-in integration with Microsoft Teams works with your choice of Cisco clients — Cisco Jabber, Webex Calling, and Webex Meetings.
Calling
- Click to call with your existing phones from Microsoft Teams
- No compromise on calling features
- No dial plan and routing reconfiguration
Meetings
- Simple-to-implement Webex Meetings Bot
- Get your default website for Meetings
- Set your default Meetings website
And all this is at no additional license costs because of the following:
- Covered by your existing Cisco licenses/subscription
- No (E5) Microsoft Cloud PBX Phone system license is required
Cloud Video Interop (CVI) and WebRTC
- SIP-capable video endpoints can join Microsoft Teams meetings via CVI for a rich, seamless meeting experience, without requiring third-party interop using OBTP join with Calendar Service, direct dial in, or IVR join experience.
Microsoft Teams Webex Calling System
- WebRTC supports the OBTP join with Calendar Service for B2B meetings from a Cisco video endpoint that has Media Engine running. These devices support WebRTC: Cisco Webex Board, Room Devices, and DeskPro.
Slack
Cisco Jabber, Webex Call, and Webex Meetings integrated with Slack lets you collaborate seamlessly – whoever, whenever, however.
Calling
Cisco Jabber and Cisco Webex are simple-to-deploy plug-ins that can be cross-launched from within Slack when you want to call someone internally or externally.
With Cisco Jabber and Cisco Webex plugins, Slack users can:
- Call someone internal with their extension or SIP URI
- Call someone over PSTN
The simple-to-deploy client/plug-in Webex Meetings integration with Slack lets Slack users to schedule, start, or join Cisco Webex Personal Room meetings, and Cisco Webex scheduled meetings directly from Slack.
Meetings
With Cisco Webex Meetings plug-in, Slack users can:
- Start and join meetings directly in their channel
- Schedule a meeting and the meeting info card will be added to the conversation.
- Automatically get status alerts and, if your meeting has already started, see who has joined
- Preview your upcoming meetings and join from the list
- Edit a scheduled Webex meeting
- Play recordings, which are posted in the channel when ready
- See if other users are currently in a Webex meeting
Scenarios
The Microsoft Teams integration section has three independent scenarios: Dragon nest hack 2019.
- Scenario 1: Cisco Jabber and Webex Meetings Integration with Microsoft Teams
- Scenario 2: Cisco Calling and Webex Meetings Integration with Microsoft Teams
- Scenario 3: Cloud Video Interop (CVI) and WebRTC
The Slack integration section has two independent scenarios:
- Scenario 1: Cisco Jabber and Webex Meetings Integration with Slack
- Scenario 2: Cisco Webex Calling and Webex Meetings Integration with Slack
Get Started & Resources
- Schedule this demo and get the lab guide: Cisco Calling and Meeting Integration with Microsoft Teams and Slack v1
- Visit the Cisco dCloud help page: https://dcloud-cms.cisco.com/help
- Access all available Cisco dCloud content: https://dcloud.cisco.com
- Contact Us: https://dcloud-cms.cisco.com/help/dcloud-collaboration-contacts
- Talk about it on the dCloud Community
With the Cisco Webex Video Integration for Microsoft Teams, users in your organization can join Microsoft Teams meetings from Cisco and SIP-capable video devices registered either in the cloud or on-premises.
Webex Calling In Microsoft Teams
With this integration, you get this enhanced experience on supported devices when they join Microsoft Teams meetings hosted by your organization: Air brick covers homebase.
Multi-screen Cisco Webex experience with flexible layout options
Full roster list
Bi-directional content share
One Button to Push (OBTP) simplified meeting join experience
Permissions Granted
The Cisco Webex Video Integration for Microsoft Teams requires an explicit set of permissions in your Microsoft tenant. These permissions are not customizable and are based on the requirements for application media bots in Microsoft Teams. Completing the consent flow grants the integration the following required permissions:
Webex Microsoft Teams Webrtc Calling
Permission | Usage |
---|---|
Read domains (Domain.Read.All) | Allows the service to read the tenant’s verified domain names. The domain names are used in Control Hub to identify the tenant that the service is linked to. |
Initiate outgoing 1 to 1 calls from the app (Calls.Initiate.All) | Reserved for future use. Allows creation of calls by the bot to Microsoft Teams users. |
Initiate outgoing group calls from the app (Calls.InitiateGroupCall.All) | Reserved for future use. Allows creation of calls by the bot to a group of Microsoft Teams users. |
Join group calls and meetings as an app (Calls.JoinGroupCall.All) | Ct5807 drivers. Allows the bot to join group calls and scheduled meetings in your organization with the privileges of a directory user. Used for joining participants who are authorized to bypass the Microsoft Teams lobby. |
Joint group calls and meetings as a guest (Calls.JoinGroupCallAsGuest.All) | Allows the bot to anonymously join group calls and scheduled meetings in your organization as a guest. Used for joining participants who are not authorized to bypass the Microsoft Teams lobby. |
Access media streams in a call as an app (Calls.AccessMedia.All) | Allows the bot to get direct access to media streams in a call, without a signed-in user. |
Read online meeting details (OnlineMeetings.Read.All) | Allows the service to read Online Meeting details in your organization. Used to look up and resolve VTC Conference IDs to Microsoft Teams meetings. |
Sign in and read user profile (User.read) | Required for the other permissions listed. The integration does not use it directly. |
Microsoft Graph Permissions Reference: https://docs.microsoft.com/en-us/graph/permissions-reference
Webex Teams Or Microsoft Teams
Microsoft Meeting Bots Overview: https://docs.microsoft.com/en-us/microsoftteams/platform/bots/calls-and-meetings/calls-meetings-bots-overview